Refund Policy

Plans bought on aurelle.app. If you are not happy with your plan, you get a full refund within 30 days of your first payment. You don't need to give a reason.

How to ask. Write to hello@aurelle.app from the email address of your aurelle account, or reply to your Paddle receipt email. Refunds are paid through Paddle, our reseller and merchant of record, to the payment method you used, usually within 5–10 working days.

Free trial. You pay nothing during the 7-day trial. Cancel before it ends and no payment is taken.

Yearly renewals. A yearly renewal is refunded in full if you ask within 30 days of the renewal payment.

Plans bought in the app. Purchases through the Apple App Store or Google Play are refunded by Apple or Google under their own policies. We can't refund those ourselves.

Your statutory rights, including the right of withdrawal, are not affected.